Help & Support

Quick answers to the questions our support team hears most.

Matches & messaging

When you and another member both like each other, a match is created and chat unlocks. Matched too quiet? Use the built-in icebreaker prompts.

Undo one accidental swipe with the undo button (undo credits or Gold required). Boosts put your profile to the top of your city for 30 minutes.

Change your email in Profile → Settings. Delete your account any time: your profile is hidden immediately and removed after a 14-day grace period.

Use Report on any profile or message — our moderation team reviews every single report. Or email support@qdate.app.